How fees work
The answers to what nearly every couple asks before a first session.
Insurance we work with
Alcove is out of network with every insurance plan, so we do not bill your plan: you pay for each session yourselves. We do not take Medicare or Medicaid. Couples therapy is often not covered unless one partner has a diagnosis, and we do not diagnose a relationship. If you want a clinician who bills your plan, we will gladly give you the names of colleagues.
Out of network with insurance plans
No Medicare or Medicaid
If you pay yourself
You pay at the end of each session by card, including HSA and FSA cards. What sets your fee is the length of the session and which clinician you see, and your fee is given to you in writing before you start. A limited number of reduced-fee spots are open; ask how to request one. We ask for 24 hours' notice to change an appointment.
Receipts for reimbursement
Each month we give you an itemized receipt (a superbill) with the dates and the kind of session, to send to a plan that may reimburse part of out-of-network care. It carries a diagnosis code your insurer can see. Your plan decides whether it pays anything; ask it before you start.
An estimate in advance
If you pay without insurance, you have the right to receive a written good faith estimate of what your care will cost before you start. We send one before the first session. If the final bill is $400 or more above the estimate, you can dispute it. The estimate is not a contract.
Checking your benefits
We do not check benefits, because we do not bill your plan. If you want to know whether your plan reimburses, call it before the first session and ask about out-of-network mental health services for couples.
Would you like a written estimate?
Write to us and we send it before your first session. You do not owe anything for asking.